Our Derby Chiropractic Clinic is located close to the A52, A38 and the Derby ring road, as well as being close to bus routes – how to find us. The train station is only a five minute taxi ride away for those who travel from further afield. Local taxi firms regularly drop patients off at the clinic and know the fastest routes to reach us. After your treatment, the Chiropractic Assistants will be happy to telephone a taxi if you wish. Of course this telephone call is complimentary.
If you arrive by car we have ample, dedicated free parking. You will see the block paved parking spaces all located on one level, so you have easy access to the front door. All the spaces are located directly in front of the clinic itself. There are numerous light sensitive security lights on the exterior of the Chiropractic Clinic thereby giving you a sense of security and safety. This also has the bonus of providing clear lighting over the car park to further reduce any possibility of car crime.
A warm and friendly environment to put you at your ease On entering the clinic, you will immediately sense a warm and inviting atmosphere. The clinic has a bright, modern colour scheme, which is complimented by designer lighting. All the seats throughout the clinic have been specially chosen for their ergonomic design in order to minimise your pain and discomfort, and maximise your ability to move from sitting to standing and vice versa. See our virtual tour
As soon as you arrive, you will be welcomed at reception by one of our friendly Clinic Assistants. Complimentary refreshments (freshly brewed coffee, tea, herbal teas, mineral water and biscuits) will be offered, and as a patient of the clinic, person(s) accompanying you, will be able to enjoy these whenever you come for your Chiropractic treatment. Once you are as comfortable as possible, one of our Chiropractic assistants will sit with you and note down some basic personal details for inclusion in your new file.
At this stage, you will also receive an orientation pack including a clinic leaflet and information about clinic protocols and opening hours. The Clinic Assistant will then describe details of the consultation process, and explain what will happen during the initial consultation, and also during the examination.
While waiting for your appointment with your Chiropractor, you will have access to a wide range of current magazines and daily newspapers to choose from and should you bring your children with you, there is a play corner in reception, complete with toys and books. Just off reception, is the disabled toilet which also includes the baby changing facility, and if required, nappies are available upon request.
It is WellBeing’s policy for the Chiropractor to greet you personally in reception before taking you up for your first consultation. Once in the consulting room, a thorough and detailed set of case notes is taken, covering past and current medical information. See our virtual tour . Once this is complete, you will be shown into one of the changing cubicles, where you will change into one of the examination gowns (keeping your underwear on), designed specifically with comfort and modesty in mind.
Your examination – putting the pieces together to establish what has gone wrong with you
Report of findings
The Chiropractor will then thoroughly examine you using a series of orthopaedic, neurological and chiropractic tests to pinpoint the cause(es) of your pain. The Chiropractor will use simple language throughout the examination so you know what each test is telling us.
Once all the tests are completed, the chiropractor will then sit you down and:-
- Will explain, using interactive computer anatomical models and simple everyday comparisons, what is causing your pain/symptoms.
- You will be given (where appropriate) web page links to our exclusive members page to read in your own time more about your problem(s).
- The Chiropractor will discuss with you your proposed Chiropractic treatment. This will usually be ‘manual therapy’ consisting on an as need basis manipulation mobilisation/massage/ exercises. It can also include self-help exercises, do’s and don’ts, techniques for reduction of inflammation and pain, together with ergonomic and/or postural advice. This will be further reinforced at each subsequent treatment including, if you work, appropriate advice regarding your job e.g. lifting, driving, workstation set-up etc. If you do not show the progress the Chiropractor expects with treatment other potential investigations/treatment options that could be appropriate will be discussed at this time.
- You will also have your treatment schedule discussed with you – frequency and duration required to see the best results i.e. recommended based on scientific research (evidence based medicine).
- You will be given as much time as you need (we will not rush you!) to ask as many questions as you want about your problems to get answers to clarify any points which are unclear to you. ONLY when you are completely happy you understand all the information given you will be asked to sign our consent form to receive Chiropractic treatment.
You can be assured that the examination process and diagnostic techniques used at the clinic are extremely thorough and have been developed using the experience and knowledge gained over a combined total of over 40 years in practice. In addition, substantial investment in state-of-the-art equipment means that you can receive a broader scope of treatment methods for your condition.
This also means that we can effectively treat you when one might not conventionally consider Chiropractic treatment as applicable e.g. if pregnant or with physical disabilities. We actively encourage questions so that you can feel confident you understand exactly what is happening and can be in the best possible position to share responsibility for your recovery and future health.
One of three courses of action will then be recommended
The initial consultation’s purpose is to gather as much clinical information as possible about the cause(s) of your problems, so that the right treatment or course of action can be decided upon. If time permits and if its appropriate you will be treated at this visit. This is the vast majority of cases. If this is not the case, you will be given advice on how best to minimise their severity (e.g. do’s and dont’s, exercises to do or advice on whether heat,ice or over the counter medications may be of help in the short term) and asked to return to start treatment as soon as you can.
Referral for more information
For a small percentage of patients we need to have more information to pinpoint the diagnosis before the treatment can start. This is often an MRI scan. We are able to refer you directly for MRI scans and have the result back very quickly – usually in a few days. We will then explain the results in detail to you, in simple language, and if appropriate, start your treatment.
Combined treatment approach
There are some occasions after your examination that the best course of action in our opinion is a steroid injection combined with Chiropractic treatments. In these few instances we can directly refer you to services of an Orthopaedic Physician – Dr Andrew Watson at the East Midlands back and joint clinic. He specialises in steroid injections in all manner of places head to toe.
If after discussing why we recommend this combination you do wish to follow this route you will be referred, with instructions to return for active rehabilitation and Chiropractic care here at WellBeing Clinics. This usually starts 10 days after an injection. Of course some patients do not like needles and injections and we respect this – we are happy to treat you with the understanding your progress is likely to be slower than it may have been. It is always up to you to decide how you want to be treated.
Chiropractors are primary health practitioners. Our extensive training means we are able to differentiate between those conditions that are suitable for Chiropractic treatment and those that require medical intervention. If you are one of the small percentage of patients whose condition is not suitable for Chiropractic treatment, you will receive speedy diagnosis and appropriate referral back to your GP. In urgent cases we will telephone your GP.
Fees for your Chiropractic care
The initial consultation – £55.00 (This includes treatment if time allows and if it is appropriate or any paperwork needed to make any onward referrals). Don’t forget we also offer a 100% money back guarantee plus a same day new patient appointment service so you can be seen quickly.
Subsequent treatments reduce to £36
The clinic accepts:- Cash, Cheques and Cards (Visa, Mastercard, Visa Electron, Switch). Sorry but we do not accept American Express.
Chiropractic treatment and insurance
If you have personal medical insurance or you or your partner has company medical insurance we can invoice your insurance company directly (for a small administrative fee). Chiropractic treatment is covered by all the major insurance companies such as BUPA , PPP, AVIVA and Standard Life. We are also registered with many other other insurance companies – not just the’ big 4′.
You must tell us when you book your appointment if you wish to use medical insurance as there are different procedures to follow for each scheme that must be in place before you come for your initial consultation.
If you have personal medical insurance or you or your partner has company medical insurance we can invoice your insurance company directly (for a small administrative fee). Chiropractic treatment is covered by all the major insurance companies such as BUPA , PPP, AVIVA and Standard Life. We are also registered with many other other insurance companies – not just the’ big 4′. You must tell us when you book your appointment if you wish to use medical insurance as there are different procedures to follow for each scheme that must be in place before you come for your initial consultation.
Note: Some insurance companies also require referral from your GP in order to validate your claim. Please note that if you fail to arrive for any of your appointments or if you give us less than 24 hours notice of cancellation, we reserve the right to make a charge. Please telephone us if you cannot make an appointment so we can offer it to someone else. Thank you.