We want you to be completely happy!

Satisfaction guaranteeOur practice is based on the simple truth that if we satisfy and delight our patients, they will get better faster and be more likely to tell others about their experience. Satisfied patients are the key to our success and we wish it to stay that way! Whilst we know that we can help most people, most of the time, we also know that we cannot help all people, all of the time. This is down to the complex nature of the body and the problems that people have.

Successful treatment does not always mean a complete cure of your symptoms – it may be an percentage improvement as many factors can affect your progress e.g. underlying tissue damage, arthritic changes, lifestyle factors to name a few. As results vary, we can’t guarantee you will definitely get better, but we can guarantee your satisfaction.

Since most problems Chiropractors see involve muscles and soft tissues, which are slow to heal, a period of care is often required for maximum improvement. However, within this trial period, we expect you will know that consulting our clinic was a wise decision.

Terms of the WellBeing Clinics 100% money back satisfaction guarantee

If within 14 days of the initial consultation (your first visit), you are not completely happy with your decision to begin care please tell Ian or Richard, you will not be made to feel uncomfortable, and we will happily refund the money you have paid to us.

We would appreciate an honest reason why you are not satisfied but you are in no way obliged to give a reason if you don’t want to. Give us a ring on 01332 224820 as you have nothing to lose and everything to gain!

Read what our patient’s have to say about their experience of WellBeing Clinics


  • I attended the clinic after reading about the 100% satisfaction guarantee.  Having had back problems for many years (20 years +) and having sought advise from many different practitioners I felt I had nothing to lose & possibly something to gain!  After a detailed consultation with Ian Reed he agreed to “take me on” to see if he could make a difference although he admitted I was a “difficult case”!  Unfortunately after 4 treatments I still had the same pain.  The clinic did not hesitate to refund my treatment costs it did exactly what it said on the tin!!!  I Was very impressed with the whole set up – very professional- would not hesitate to recommend. Am sure treatment would have helped if my problem had not been of such long standing.  My thanks to Ian & all staff at the clinic.

    – Mrs Jenny Thatcher, Medical Secretary