Your initial Consultation
Derby’s WellBeing Chiropractic Clinic is easy to find, with plenty of parking
The Chiropractic Clinic is located close to the A52, A38 and the Derby ring road, as well as being close to bus
routes - how to find us. The train station is only a five minute taxi ride away for those who travel from further
afield. Local taxi firms regularly drop patients off at the clinic and know the fastest routes to reach us. After
your treatment, the Chiropractic Assistants will be happy to telephone a taxi if you wish. Of course this
telephone call is complimentary.
If you arrive by car we have ample, dedicated free parking. You will see the block paved parking
spaces all located on one level, so you have easy access to the front door. All the spaces are located
directly in front of the clinic itself.
There are numerous light sensitive security lights on the exterior of the Chiropractic Clinic thereby giving you a
sense of security and safety. This also has the bonus of providing clear lighting over the car park to further reduce
any possibility of car crime.
A warm and friendly environment to put you at your ease
On entering the clinic, you will immediately sense a warm and inviting atmosphere. The
clinic has a bright, modern colour scheme, which is complimented by designer lighting.
All the seats throughout the clinic have been specially chosen for their ergonomic design
in
order to minimise your pain and discomfort, and maximise your ability to move from sitting
to
standing and vice versa. See our virtual tour
Upon arrival
As soon as you arrive, you will be welcomed at reception by one of our friendly Clinic Assistants.
Complimentary refreshments (freshly brewed coffee, tea, herbal teas, mineral water and biscuits) will
be offered, and as a patient of the clinic, person(s) accompanying you, will be able to enjoy these
whenever you come for your Chiropractic treatment.
Once you are as comfortable as possible, one of our Chiropractic assistants will sit with you and note down some basic personal
details for inclusion in your new file. At this stage, you will also receive an orientation pack including a clinic leaflet and information
about clinic protocols and opening hours. The Clinic Assistant will then describe details of the consultation process, and
explain what will happen during the initial consultation, and also during the examination.
While waiting for your appointment with your Chiropractor, you will have access to a wide range of current magazines and
daily newspapers to choose from and should you bring your children with you, there is a play corner in reception, complete
with toys and books.
Just off reception, is the disabled toilet which also includes the baby changing facility, and if required, nappies are
available upon request.
The initial consultation - £45.00
It is WellBeing's policy for the Chiropractor to greet you personally in reception before taking you up for your first
consultation. Once in the consulting room, a thorough and detailed set of case notes is taken, covering past and
current medical information. See our virtual tour . Once this is complete, you will be shown into one of the changing
cubicles, where you will change into one of the examination gowns (keeping your underwear on), designed specifically
with comfort and modesty in mind.
Your examination - putting the pieces together to establish what has gone wrong with you
The Chiropractor will then thoroughly examine you using a series of orthopaedic, neurological and chiropractic tests to pinpoint the cause
of your pain. The Chiropractor will use simple language throughout the examination and once the tests are completed, the
Chiropractor will explain, using interactive anatomical models and simple everyday comparisons, what is causing your pain.
You can be assured that the examination process and diagnostic techniques used at the clinic are extremely thorough and
have been developed using the experience and knowledge gained over a combined total of 36 years in practice. In addition,
substantial investment in state-of-the-art equipment means that you can receive a broader scope of treatment methods for
your condition. This also means that we can effectively treat you when one might not conventionally consider Chiropractic
treatment as applicable e.g. if pregnant or with physical disabilities.
We actively encourage questions so that you can feel confident you understand exactly what is happening and can be in the best possible
position to share responsibility for your recovery and future health.
One of three courses of action will then be recommended:-
Nearly all patients are treated on their FIRST consultation. There will also be further
discussions about your pain, which will include advice to help minimise its severity and
accelerate your recovery. This can include self-help exercises, do's and don'ts, techniques for
reduction of inflammation and pain, together with ergonomic and/or postural advice. This will
be further reinforced at each subsequent treatment including, if you work, appropriate advice
regarding your job e.g. lifting, driving, workstation set-up etc. You will also have your treatment
schedule discussed with you and subsequent appointment intervals will be
recommended. Subsequent treatments are £32.00 per visit.
Referral for more information
For a small percentage of patients we need to have more information to
pinpoint the diagnosis before the treatment can start. This is often an MRI
scan. We are able to refer you directly for an MRI scan and have the result
back very quickly - usually in a few days. We will then explain the MRI scan
result in detail to you, in simple language, and if appropriate, start your
treatment.
Onward referral
Chiropractors are primary health practitioners. Our extensive training means we are able to differentiate
between those conditions that are suitable for Chiropractic treatment and those that require medical
intervention. If you are one of the small percentage of patients whose condition is not suitable for Chiropractic
treatment, you will receive speedy diagnosis and appropriate referral back to your GP. In urgent cases we will
telephone your GP.
Payment charges
•
Initial consultation £45 (including treatment if time allows and if it is appropriate)
•
Subsequent treatments reduce to £32
Payment methods
The clinic accepts:-
If you enter into an episode of treatment you can either pay us directly or, if you have personal medical insurance or company medical
insurance we can invoice your insurance company directly (for a small administrative fee). Chiropractic treatment is covered by
all the major insurance companies such as BUPA and PPP and are also recognised by all other insurance companies
including Standard Life and AVIVA . Please remember to mention that you have insurance when you call to book your
appointment. If you wish to use medical insurance please use the links above.
Note: Some insurance companies require referral from your GP in order to validate your claim.
Please note that if you fail to arrive for any of your appointments or if you give us less than 24 hours notice of cancellation,
we reserve the right to make a charge. Please telephone us if you cannot make an appointment so we can offer it to
someone else. Thank you.
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‘Making you better’
© WellBeing Clinics (UK) Ltd 2011. All Rights Reserved.
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